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The selling of payment protection insurance has come under the spotlight recently and is receiving attention from both the regulators and the press. This type of insurance is designed to payout should a person become unable to work through sickness or is made redundant. The payouts are used to cover debt repayments until the customer is able to re-establish their earnings.
However due to a number of compliants, made mainly through the citizens advice bureaus, the FSA has been looking more closely at the whole area. The main things the FSA have been investigating are the way these types of product are sold, whether they are needed by the customers who sign up for them and whether they offer the protection they claim to.
The FSA has already fined a number of firms (some with quite heavy fines) and has said they are still looking closely at a number of others. What has also happened now, because the opportunity to reclaim unfair bank charges has been put on hold pending a formal review, the firms that used to help people claim back unfair bank charges in return for a healthy cut are now turning their attention to people who have taken payment protection insurance and could now claim back their premiums.
The British Bankers Association has recently published a guide to payment protection insurance - read it here ...
Payment Protection Insurance or PPI has for a long time been a significant component of the loans industry. Many loan brokers make all or most of their profit from the selling of PPI and the commission earned on the loan itself has become largely insignificant. That is probably the only reason why most loan companies can offer such attractive low rates of interest, making loans appear very cheap. They are in effect subsidising the loan repayments with the PPI component.
If that part of the loans process is restricted or removed we can expect some large-scale adjustments in the loans we see advertised. Interest rates will almost certainly rise and the way credit-scoring is used to decided whether applicants are eligible for a loan will change. The days of cheap loans may well be numbered.
The loans industry has always been one that has been regulated by public or government bodies such as the Financial Services Authority (FSA) or the Office of Fair Trading (OFT) and also by in-trade bodies such as the Finance Industry Standards Authority (FISA) and the British Bankers Association (BBA).
This multi-source regulation has been useful in many ways, particularly as the financial transactions being watched over are often high-value, important and significant to the customers affected. But in some cases it has been both confusing and burdensome, forcing finance companies to jump through some very expensive hoops just to run their businesses in line with the regulators desires. The bodies listed above are just a small selection of the bodies at work in the loans, mortgage and insurance industries. Others include the Association of Finance Brokers (AFB) and the Council of Mortgage Lenders (CML).